Working at 92 North Street
Bridgetown, Cannock, WS11 0AZ
Operated by Royal Mencap Society
12 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported with good training and a positive culture, but recent staffing changes affect team stability."
Safety & Risk
7/10
✓
Per 2021 targeted inspection: We were assured the service were following safe infection prevention and control procedures to keep people safe.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: One member of staff said, 'I really enjoy working here. As an organisation they really support me.'
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: People and their relatives told us there were enough staff to provide support when it was needed.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff told us training gave them the knowledge and skills to support people according to their individual needs; a member of staff told us, 'Mencap training is great'.
Management
6/10
✓
Per 2019 comprehensive inspection: Staff told us they felt supported by each other and by the provider and were positive about the changes and improvements to the service.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People took part in different activities, including trips to the local swimming pool and shops, voluntary work for a charity, and holidays.
Points to consider
Staffing is adequate with enough staff on shift, but there have been recent staffing changes and no info on low agency use or strong team stability.
Per 2019 comprehensive inspection: There had been staffing changes since our last inspection, including new senior management. People and their relatives told us there were enough staff to provide support when it was needed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews