Last updated: 9 February 2026
"Stable staff team with strong training and good safety systems, but no permanent manager in place."
The provider had systems and processes in place to safeguard people... The service had good systems and processes for managing medicines... new electronic incident reporting system... analysed the data on incidents.
Staff described good team working and management support. They spoke positively about the home... 'I enjoy working here…I'm still here, we work as a team, and management are supportive and listen to you.'
the home had a stable staff team and enough staff to meet the needs of people using the service. Most people living in the home received one-to-one staff support most of the time. The service occasionally relied on agency staff as a last resort.
Staff received training in positive behaviour support and the Assess, Respond, Care model of least restrictive interventions... Staff received regular supervision... annual appraisals. The service used personal development plans.
At the time of our inspection, the home did not have registered manager as they had recently left. The home had an interim manager in place while the provider recruited a new manager.
People enjoyed a range of outdoor activities including shopping, meals out, walks in the park, trips, swimming and drives out. People had the opportunity to try new activities... the service was developing a sensory room.
No permanent manager in place, just an interim one while they recruit a new one.
the home did not have registered manager as they had recently left. The home had an interim manager in place while the provider recruited a new manager.
Occasional agency staff used as last resort to cover gaps.
The service occasionally relied on agency staff as a last resort.
No dedicated activities coordinator or specialist programmes, just basic community outings and new tries.
People enjoyed a range of outdoor activities including shopping, meals out, walks in the park, trips, swimming... People had the opportunity to try new activities.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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