Working at 89a Hampton Road East

Staff and people cooperated to assess risks people might face. Where appropriate, staff encouraged and enabled people to take positive risks... We were assured that the provider was preventing... infection."

Staff we spoke with were genuinely happy to be at work and one commented, 'I love my job, love working in this house.' Staff spoke very favourably about the registered manager and the provider and felt supported and valued."

The provider ensured staff attended a variety of training and refresher courses... on supporting people with a learning disability and autism. Staff told us they found the training helpful... regular supervisions and appraisals."

The registered manager had led by example... regularly worked on shift with other staff to provide direct care and support to people... Staff spoke very favourably about the registered manager... felt supported and valued."

Staff found creative ways to promote people's independence... supported to try go-karting... holiday to Greece... camping... raising money for Children in Need... picnics, 'mini' Olympics."