Working at 89 Hampton Road East
89 Hampton Road East, Feltham, TW13 6JB
Operated by Consensus Support Services Limited
7 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"An approachable manager and supportive team culture with low staff turnover shine, although activities lack specialist programmes and a dedicated coordinator."
Safety & Risk
8/10
✓
There were suitable procedures for responding to safeguarding concerns. People received their medicines in a safe way and as prescribed.
Staff Culture
8/10
✓
Staff told us they felt well supported and enjoyed working at the service. They explained there was good teamwork and supportive managers.
Staffing Levels
7/10
✓
There were enough staff to meet people’s needs and keep them safe. There was low staff turnover and staff knew people well.
Training & Dev
7/10
✓
Staff were supported with training, qualification and career development. They took on extra roles and responsibilities within the service to help develop their own skills and knowledge.
Management
8/10
✓
The registered manager was experienced and had qualifications in care management. Staff and relatives told us they found the registered manager approachable, friendly and helpful.
Programmes
6/10
✓
People took part in a wide range of activities which reflected their individual interests and wishes. These included attending colleges, working at a local farm, leisure activities, exercise and going to places of interest.
Points to consider
Days include supporting community outings and college alongside personal care, but no specialist programmes or coordinator for more creative variety.
People took part in a wide range of activities which reflected their individual interests and wishes. These included attending colleges, working at a local farm, leisure activities, exercise and going to places of interest.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews