Working at 82 Bear Road

The risks to people's safety and wellbeing were assessed and planned for. Assessments included analysis of the benefits and risks of different activities, health conditions and situations inside and out of the home.

Staff felt happy working at the service. They enjoyed their work and felt supported. Some of their comments included, 'I love it. The place is lovely and homely. They team keep me going, especially the manager'

Staff retention was good and people were cared for by familiar and known staff.

The staff had undertaken specialist training to help them understand about people with learning disabilities, individual health conditions, autism, and how to keep people and others safe from physical challenges.

Staff and relatives spoke positively about the registered manager, explaining they were supportive and accessible.