Working at 8 Spring Mount Harrogate
8 Spring Mount, Harrogate, HG1 2HX
Operated by Homes Together Limited
6 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff praise the understanding manager and safe medicines management, but routine activities without a dedicated coordinator and adequate staffing hold it back."
Safety & Risk
8/10
✓
Medicines were managed and administered safely. Staff had received safeguarding training and were able to appropriately identify and raise any concerns. Accidents and incidents were recorded on an individual basis. The registered manager analysed these to look for any patterns or trends.
Staff Culture
7/10
✓
There was a positive rapport between people, support staff and the management team. Staff could approach the registered manager for support at any time.
Staffing Levels
6/10
✓
There were enough staff to meet people's individual needs and maintain their safety. Staffing levels were increased when people's needs changed.
Training & Dev
6/10
✓
Staff completed training to ensure they could meet people's specific needs. People were supported by staff who received supervisions and appraisals.
Management
8/10
✓
One member of staff told us, 'The manager is super, the most understanding manager I've ever had.' Relatives we spoke with spoke highly of the registered managers capability, caring attitude and communication.
Programmes
5/10
!
People followed their interests and took part in activities that had positive impacts on their lives and their overall well-being. One person told us how they are a keen runner and had joined a group and took part in their local park run.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role is mostly routine personal care with support for basic interests like park runs.
People followed their interests and took part in activities that had positive impacts on their lives and their overall well-being. One person told us how they are a keen runner and had joined a group and took part in their local park run.
Staffing is adequate to meet needs safely, but nothing special like low agency use or strong team retention mentioned.
There were enough staff to meet people's individual needs and maintain their safety. Staffing levels were increased when people's needs changed.
Only standard training and supervisions, no specialist courses or funded qualifications for career growth.
Staff completed training to ensure they could meet people's specific needs. Staff told us they valued the opportunity to discuss their practice.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews