Working at 8 Acres
Long Street, Attleborough, NR17 1AW
Operated by Westward Care Homes Limited
18 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Strong leadership and a nurturing team culture, but staffing skill gaps and no dedicated activities coordinator hold it back."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety... Staff understood their responsibilities... “We have created a culture where everything has to be reported every day.” Care plans contained robust Positive Behaviour Support (PBS) plans.
Staff Culture
8/10
✓
One staff member told us, “We now work as one team... It’s such an open culture; no concerns go under the radar... The culture here is so nurturing, of the staff and the people we support. I absolutely love it.”
Staffing Levels
6/10
✓
We observed there were enough staff on duty to meet people’s support needs. However, we received mixed feedback from relatives... “The skill set is not always good. Not enough drivers to access the community.”
Training & Dev
7/10
✓
One staff member told us... “I am enrolling in my level 3 diploma, and I’ve been made shift leader... The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.”
Management
8/10
✓
A relative said, “They have a new manager in place now and they have transformed it. We can talk to them about any issue, and they will act on it so we feel at ease.” Another said, “The manager is really good, will answer the phone or call me back... They are approachable.”
Programmes
6/10
✓
People enjoyed regular holidays, outings, and hobbies that suited their interests, including pool, bowling, zoo visits... “I go swimming, bowling, and to the showgrounds. I love the animals and tractors!”
Points to consider
Enough staff to cover shifts but some relatives complain about skill gaps like not enough drivers for community trips.
One relative said, “The skill set is not always good. Not enough drivers to access the community.” Staff told us this situation was improving.
Varied outings like bowling and zoo trips but no dedicated activities coordinator or specialist therapeutic programmes mentioned.
People enjoyed regular holidays, outings, and hobbies... pool, bowling, zoo visits, and trips to local events.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews