Last updated: 10 February 2026
"Specialist training and a supportive staff culture shine through, but activities lack specialist programmes and occasional agency staff disrupts familiarity."
Incidents and accidents were reported and investigated. An antecedent, behaviour and consequence (ABC) chart was completed following every incident... Staff had an understanding of different types of abuse.
A staff member told us, 'Massively supported. I had a supervision two weeks ago and it was really positive. I got loads of feedback.' Staff had responded positively [to annual survey].
There were enough staff who had been appropriately recruited, to meet people's individual needs... it appears to be very stable at present, with regular staff and only the occasional agency staff being used.
Specialist training had also been provided in relation to autism, dealing with behaviours that challenged, positive behavioural support and epilepsy. Staff attended supervision meetings regularly.
The registered manager ensured a range of audits were carried out to monitor the care and support provided. The registered manager had very strong links with local organisations.
People were supported to take part in a variety of activities... This included trampolining, aromatherapy, art sessions, walks, gym, bowling, computer time, visits to local restaurants, cinema, theatres and shops. There was a sensory room.
Activities are regular and varied like outings, art and gym, but no named specialist programmes or partnerships to make the job more creative.
Activities included trampolining, aromatherapy, art sessions, walks, gym, bowling, computer time, visits to local restaurants, cinema, theatres and shops.
Occasional agency staff and some staff changes mean you don't always work with the same familiar team.
Unfortunately, this can be hindered by staff changes or the use of agency staff, but it appears to be very stable at present, with regular staff and only the occasional agency staff being used.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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