Working at 74 Old Ford End
Queens Park, Bedford, MK40 4LY
Operated by Voyage 1 Limited
6 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Staff feel supported by fantastic management and enjoy a friendly culture, although occasional staffing shortages cancel outings like swimming."
Safety & Risk
7/10
✓
We found lessons were learnt to continually identify and embed good practice. Incidents and accidents were recorded and reviewed to identify any themes and trends; lessons were shared among the staff team.
Staff Culture
7/10
✓
One staff member said, “I am feeling so good here, everyone is friendly. [Registered manager] supports us...” Staff told us they felt able to raise any concerns.
Staffing Levels
5/10
!
We observed there were enough staff on duty during our visits. However, some relatives told us staffing could be a problem at times, one relative said, “There are usually enough staff, but sometimes there aren’t enough staff when they take other people out. They have had to cancel [Person’s] swimming due to not enough staff.”
Training & Dev
5/10
!
Staff received regular training to enable them to carry out their roles safely. One staff member said, “...training is really good.”
Management
6/10
✓
Staff told us “[Registered Manager] is fantastic, they are so supportive with us. Definitely could go to them with any concerns, and the seniors, they are fantastic.”
Programmes
6/10
✓
A relative said, “There is plenty to do they take her dancing and shopping.” Another said, “They do music, arts and crafts... [Person] is out most days, shopping, hydro, church on Sundays.”
Points to consider
Staffing is usually enough but sometimes short, so outings like swimming get canceled.
sometimes there aren’t enough staff when they take other people out. They have had to cancel [Person’s] swimming due to not enough staff.
Only regular training to do the job safely, no specialist courses or funded qualifications mentioned.
Staff received regular training to enable them to carry out their roles safely.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2024
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews