Working at 703 Burton Road
703 Burton Road, Swadlincote, DE11 0DL
Operated by Voyage 1 Limited
5 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Staff feel like a family with good communication and supportive management, but staff leaving, sickness, and limited training for complex needs hold it back."
Safety & Risk
7/10
✓
2022 IPC inspection: Assured effective PPE, testing, infection prevention; per 2019: Safe medicines, risks assessed, incidents reviewed for learning.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff said 'we work well together, we are like a family', enjoyed working there, and 'communication is very good'.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: Staff reported recent changes with a number leaving and sickness but always enough on shift by staying extra.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Up to date training provided but some staff needed more on managing changes; recommendation for further training.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff spoke positively about the new manager who was very supportive and worked alongside them on occasional shifts.
Programmes
5/10
!
Per 2019 comprehensive inspection: Regular outings to town, shopping, voluntary work, concerts, and events like annual ball mentioned.
Points to consider
Staffing is adequate but staff leaving and sickness mean others stay extra on shifts to cover.
Staff told us there had recently been some change in staffing as a number of staff had left... 'We have had some staff leave and sickness but it has never meant the guys couldn't do their activities. We have always had enough staff on each shift.'
Only standard training with no specialist courses for complex needs despite staff saying they need more.
Some staff indicated they would benefit from more training to manage the changes... We recommend the provider investigates further training to support staff in meeting people's more complex needs.
Varied outings and community activities but no dedicated coordinator or innovative programmes to enrich the role.
People were out most days taking part in activities and were frequently recognised... going into town for meals or shopping... did voluntary work... carols by candlelight concert... annual ball.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews