Last updated: 9 February 2026
"Supportive management and strong team culture, but uncertain staff retention and no dedicated activities coordinator."
Medicines were managed safely. Accidents and incidents were logged onto the provider's electronic system... the provider had a 'Safe audit committee'.
Staff told us the team supported each other. Comments included, 'We all work together, and we get on well as we talk to each other a lot.'
There were sufficient staff on duty to meet people's individual needs.
All staff had the opportunity to complete a Health and Social Care Diploma at a level two or three. Staff received supervision quarterly and had an annual appraisal.
Without exception, feedback about the management at the service was positive. Staff told us they felt the registered manager was visible, open, transparent and supportive.
People accessed their local community every day and had regular clubs, meetings and activities they engaged with and enjoyed. People were growing their own vegetables in the garden.
Staffing meets needs with flexible hours, but no details on long-term staff retention or workloads light enough for unhurried care.
There were sufficient staff on duty to meet people's individual needs. The registered manager told us that staffing hours were flexible and could be altered to meet people's needs.
Daily community outings, clubs, holidays and gardening add variety, but no dedicated activities coordinator or specialist programmes.
People accessed their local community every day and had regular clubs, meetings and activities they engaged with and enjoyed. There was opportunity for people to go on holiday; recent destinations included North Wales and Corfu... People were growing their own vegetables in the garden.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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