Last updated: 9 February 2026
"Open supportive management, positive inclusive culture and comprehensive training, although activities rely on care staff without a dedicated coordinator."
People's medicines were managed safely. Medicines were stored safely and correctly. Medicine administration records were completed correctly with no gaps.
The service had a positive culture that was inclusive, open and empowering. Staff spoke positively about the management of the service.
There were enough permanent staff working at the service to cover planned and unplanned staff absences.
Records showed staff received comprehensive training including safety topics such as emergency first aid, fire safety and food hygiene. Staff completed training in supporting people with a learning disability, autistic people, and positive behaviour support.
The management team had an open door policy and a relative and staff spoke positively about the management of the service.
Care plans showed activities included a visiting personal trainer, swimming, attending a gym, garden activities, cinema, movie night with popcorn, eating out, bowling, and singing.
Activities are varied but everyday ones like swimming and music done by care staff, with no dedicated coordinator or specialist programmes.
Staff described the activities they supported people with. A staff member said, 'Today we were supposed to do shopping, but we did music and movement instead. [Person] likes to do colouring.'
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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