Last updated: 10 February 2026
"Visible managers create a supportive culture with strong safety, but staff retention and activities coordination need attention."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff managed medicines well.
Staff enjoyed working at the service. Staff were positive about working for the service and said they felt well supported by the management team and their colleagues.
There were enough staff with the right skills, qualifications and experience. Staff had been safely recruited.
Bespoke training to meet individuals’ specific needs was provided. Staff competencies in a range of areas were assessed.
Managers were visible and led by example. Staff felt well supported by the manager and were able to raise any ideas or concerns they had.
People enjoyed a wide variety of individual activities that met their interests, both within the home and local community. A relative told us, '[Name] has a full schedule and is always busy'.
Staffing is adequate with enough skilled staff to meet needs safely, but no details on staff staying long-term or avoiding agency workers.
People were supported by enough staff, who had undertaken training in how to meet their specific needs.
Varied activities like community outings and full personal schedules add some interest to the role, but no dedicated coordinator or specialist programmes mentioned.
People enjoyed a wide variety of individual activities that met their interests, both within the home and local community.
AI Generated
Last inspected: January 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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