Last updated: 10 February 2026
"Staff feel respected, supported and valued by visible management with strong safety practices, but staffing stability unclear and training lacks specialist courses."
Effective safeguarding and whistleblowing procedures... People were supported by staff who followed systems and processes to prescribe, administer, record and store medicines safely.
Staff felt respected, supported and valued... 'Teamwork is brilliant, you don't feel tired here.'
There were enough staff on duty to keep people safe. Staff told us there were enough of them on duty to support people and meet their needs.
People were supported by staff who had received relevant training... One staff member told us, 'I am happy with the skills and training and the refresher training...'
Management were visible in the service, approachable and took a genuine interest... Staff felt respected, supported and valued by senior staff.
Inhouse activities taking place such as art and music therapy and aromatherapy... encouraging people to take part in activities in the community... walks, visiting the park and meals out.
Staffing is adequate and flexible for outings, but no details on team stability or agency use.
There were enough staff on duty to keep people safe. Staff told us their rotas were planned flexibly... Staff told us there were enough of them on duty.
Training is relevant with refreshers and supervision, but no specialist courses or funded qualifications.
Staff who had received relevant training that focused on the needs of people... continual supervision, appraisal...
Activities include art, music therapy, aromatherapy and community outings, but no dedicated coordinator or specialist programmes.
Inhouse activities taking place such as art and music therapy and aromatherapy... going for walks, visiting the park and meals out.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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