Working at 7-9 Downing Close
7-9 Downing Close, Solihull, B93 0QA
Operated by Solihull Metropolitan Borough Council
10 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Hands-on management, stable staffing with familiar faces, and a caring culture, although activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Risks associated with people's care and support had been assessed and were managed well. Medicine administration records showed people had received their medicines when they needed them.
Staff Culture
8/10
✓
One staff member said, 'We all care about each other. The atmosphere is lovely.'
Staffing Levels
7/10
✓
Enough staff were on duty to respond to people's needs... 'There are always plenty of staff. It's always the same faces...'
Training & Dev
7/10
✓
Staff members told us their managers encouraged them to complete qualifications in health and social care to continually increase their knowledge and skills.
Management
8/10
✓
The management team had a 'hands on approach' and worked alongside staff on a daily basis.
Programmes
6/10
✓
Social activities and new experiences were planned with people in line with their preferences. For example, one person had recently been on a city break to London.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role may involve mostly routine care with some basic outings.
No mention of activities coordinator, named specialist programmes, or staff training in therapeutic approaches.
Staffing is good with familiar faces and plenty on duty, but no details on low agency use or long team tenure.
Enough staff were on duty... 'There are always plenty of staff. It's always the same faces...' No explicit mention of agency use, vacancies, or retention data.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews