Last updated: 10 February 2026
"Staff felt empowered and valued in a supportive culture with strong safety, but no details on staff retention and no dedicated activities coordinator."
Individual risks were assessed regularly in a person-centred way... culture of positive risk taking... The service had a good track record on safety and managed accidents and incidents well.
Staff felt respected, supported and valued... 'We're a good team here, we work together despite some challenging behaviour'.
The service had enough appropriately skilled staff to meet people's needs... staffing rotas demonstrated they were met.
Managers ensured that staff had relevant training, regular supervision and appraisal... Staff said they were well trained... offered additional training.
Staff felt empowered to participate in their learning and suggest improvements. There was a transparent and open and honest culture... 'She is very approachable... always has time to listen'.
Access to a range of meaningful activities... supported to attend community-based activities and visit people important to them... supplied with a tablet computer.
Enough staff to meet needs safely, but no details on low turnover or long team stability.
There were enough staff to meet the person's needs. The service identified the staffing ratio required to meet their needs.
Varied activities like community outings and using a tablet, but no dedicated coordinator or specialist programmes.
The person living at the home had access to a range of meaningful activities in line with their personal preferences. Staff provided support with self-care and everyday living skills.
AI Generated
Last inspected: April 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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