Working at 69 Chartridge Lane
69 Chartridge Lane, Chesham, HP5 2RG
Operated by Centurion Health Care Limited
6 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Supportive approachable management and a happy kind culture, but staffing lacks backup for leave or sickness and training is mostly basic."
Safety & Risk
7/10
✓
Staff now supported people with their medicines in a safe way... systems and processes were in place to safeguard people from abuse... incidents were kept under review
Staff Culture
8/10
✓
Staff... 'I love it here. It's a nice, small service and everybody is kind and supportive. It's a happy home.'
Staffing Levels
6/10
✓
Staff stated, 'We haven't used agency staff since December... we have got enough staff. We could probably do with a couple more as back up but on the whole... we're fine'
Training & Dev
6/10
✓
Training records showed that staff had completed the Care Certificate... Staff told us... they received regular supervisions and yearly appraisal
Management
8/10
✓
Staff felt supported by the registered manager and comments included, '[Registered manager] is very approachable... open door policy... gets stuck in... goes out with the guys'
Programmes
6/10
✓
people had detailed activity planners in place... evidence of people doing the things they enjoyed such as attending sports events and visiting places
Points to consider
Staffing levels are adequate with no agency use now but staff say they could use a couple more as backup for leave or sickness.
We could probably do with a couple more as back up but on the whole, if we've not got annual leave or sickness, we're fine. We're flexible, it's workable.
Training includes basics like the Care Certificate and supervisions but nothing specialist or funded qualifications for career growth.
Training records showed that staff had completed the Care Certificate training... they received regular supervisions and yearly appraisal
Activities use planners for outings and hobbies but no dedicated coordinator or special programmes to make the job more varied.
people had detailed activity planners in place... attending sports events and visiting places they liked... staff assisted people to take part in activities and hobbies
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews