Last updated: 9 February 2026
"Staff feel valued with strong retention and approachable managers alongside innovative activities, but usually one carer for three people."
learning from incidents and investigations took place and appropriate changes were implemented.
We get emails from (names of registered managers) thanking us all the time. We are praised for doing good jobs. It's really lovely.
very low staff turnover. This benefited people who used the service who could rely on a happy, valued and stable staff team.
One member of staff told us how the service was paying for them to undertake a counselling course at Bath College.
Staff spoke highly of the registered managers with comments including; 'You can speak to either of them. They are both approachable and it works well.'
the service had recently been awarded money, following the delivery of a presentation by people and staff to a local 'Dragon's Den', in order to put on a ball.
Staff numbers are sufficient and stable with low turnover but the usual setup is one carer for three people.
The usual staffing of Base House was one carer for three people.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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