Working at 63 Eton Avenue
63 Eton Avenue, North Wembley, HA0 3AZ
Operated by First Choice Care Services Ltd
3 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported with thorough training and strong safety, although managers cover extra shifts and activities are basic staff-led."
Safety & Risk
8/10
✓
Up-to-date personalised risk assessments followed by staff; safe medicines management with audits and training; safeguarding understood; incidents reviewed.
Staff Culture
7/10
✓
Long-serving staff said 'It's a really good team', 'team meetings are really helpful' and felt listened to by managers.
Staffing Levels
6/10
✓
Rotas showed two staff on day/evening shifts; staff and family said enough staff to meet needs, with managers covering when required.
Training & Dev
8/10
✓
Staff received mandatory and specialist training including autism awareness and behaviour management; regular supervision; Care Certificate completed.
Management
7/10
✓
Staff said 'My managers are really supportive. I can speak with them at any time' and 'I feel that my manager listens to me'; regular team meetings held.
Programmes
6/10
✓
Daily activity plans included gym visits, shopping, park walks, worship and home tasks like making tea and sorting blocks.
Points to consider
Staff numbers are enough but managers cover extra shifts sometimes and they use sleep-in staff if someone is sick.
The deputy manager said that he or the registered manager provided cover on occasions when additional support was required. If someone was ill, the home would use an additional 'sleeping in' staff member at night.
No activities coordinator so the role is staff-led basic outings and home tasks like walks, shopping and tea making.
People participated in activities such as a gym visit, shopping and walks in a local park... supporting a person to make their tea and wash up afterwards.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews