Last updated: 9 February 2026
"Staff feel supported with thorough training and strong safety, although managers cover extra shifts and activities are basic staff-led."
Up-to-date personalised risk assessments followed by staff; safe medicines management with audits and training; safeguarding understood; incidents reviewed.
Long-serving staff said 'It's a really good team', 'team meetings are really helpful' and felt listened to by managers.
Rotas showed two staff on day/evening shifts; staff and family said enough staff to meet needs, with managers covering when required.
Staff received mandatory and specialist training including autism awareness and behaviour management; regular supervision; Care Certificate completed.
Staff said 'My managers are really supportive. I can speak with them at any time' and 'I feel that my manager listens to me'; regular team meetings held.
Daily activity plans included gym visits, shopping, park walks, worship and home tasks like making tea and sorting blocks.
Staff numbers are enough but managers cover extra shifts sometimes and they use sleep-in staff if someone is sick.
The deputy manager said that he or the registered manager provided cover on occasions when additional support was required. If someone was ill, the home would use an additional 'sleeping in' staff member at night.
No activities coordinator so the role is staff-led basic outings and home tasks like walks, shopping and tea making.
People participated in activities such as a gym visit, shopping and walks in a local park... supporting a person to make their tea and wash up afterwards.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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