Working at 63 Collier Road

Incidents and accidents were well managed and lessons were learned... the number of times incidents had occurred a month went from 28 to three. Prescribed PRN medicine had not been needed in the past year.

A staff member told us, 'We communicate well and get along. It's a happy home, I'm excited to come to work.'

There were enough staff to keep people safe and meet their needs. There were no staff vacancies... very low turnover in the staff team.

Specialist training had also been provided in relation to autism, dealing with behaviours that challenged, positive behavioural support and epilepsy. Staff attended supervision meetings regularly.

The staff team have good leadership and from what I've seen are listened to. Staff attended supervision meetings regularly and told us they felt well supported in their role.