Working at 61 Track Road
61 Track Road, Batley, WF17 7AB
Operated by St Anne's Community Services
4 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by managers and enjoy a positive culture, but uncertain staffing stability and basic training hold it back."
Safety & Risk
7/10
✓
Risk assessments were individual to people's needs and minimised risk whilst promoting people's independence. Medicines were stored and administered in line with good practice.
Staff Culture
8/10
✓
One staff member said, 'The best thing is I get to do good deeds all day and get paid for it!' A second staff member said, 'The best thing is the guys. They are ace.'
Staffing Levels
6/10
✓
The registered provider deployed sufficient numbers of staff to meet people's assessed needs and support them to lead fulfilling lives. People were usually supported by staff who knew them well.
Training & Dev
6/10
✓
Staff were provided with an induction, training, supervision and appraisal to ensure they were able to meet people's needs effectively.
Management
7/10
✓
Staff told us they felt supported by the registered manager and senior staff, who acted on their concerns. One staff member said, 'Yes, it's well led. We get all the support we want.'
Programmes
6/10
✓
People went bowling, to local shops and favourite restaurants, cricket matches, swimming, cinema, day centres and on trips to places of interest according to their individual tastes and preferences.
Points to consider
Staff numbers meet needs but no details on team stability or agency use, so shifts might sometimes feel stretched.
The registered provider deployed sufficient numbers of staff to meet people's assessed needs and support them to lead fulfilling lives.
Training covers basics and induction with some extras like mental health first aid, but no specialist courses or funded qualifications.
Staff were provided with an induction, training, supervision and appraisal to ensure they were able to meet people's needs effectively.
Varied outings and hobbies based on interests, but no activities coordinator or special programmes to make days more creative.
People went bowling, to local shops and favourite restaurants, cricket matches, swimming, cinema, day centres and on trips to places of interest.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews