Last updated: 10 February 2026
"Staff feel well supported with good training and strong safety practices, although activities are mostly routine with no specialist programmes."
Care plans and risk assessments were up to date... Incidents and accidents were analysed each month... lessons had been learned... decrease in medicine errors after new measures.
The deputy manager told us the team had recently won a company award that recognised their achievements and team work. 'The team are good and work hard. It always feels nice when we are here [at work].'
We observed plenty of staff on the day of inspection and staff and people had no concerns over staffing levels.
Staff told us they had received different levels of BSL training to enable them to communicate with people effectively. Staff were trained in MCA and DoLS and received supervision.
Staff felt well supported and staff and relatives expressed confidence in the manager. A relative told us, 'There is lots of communication with [registered manager] and [deputy], they always have time for you.'
The registered manager organised group social activities within the home that people could choose to participate in... 'We had a Halloween party... fireworks... I went to the speedway... club... gardening'
The role is mostly routine personal care with some basic group activities like parties and outings, but no dedicated coordinator or specialist programmes.
The registered manager organised group social activities within the home... Halloween party, fireworks, speedway, club, gardening
Staffing is adequate with enough people on shift, but no details on low agency use or long-serving team stability.
We observed plenty of staff on the day of inspection and staff and people had no concerns over staffing levels.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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