Working at 60 Bullpond Lane
Bullpond Lane, Dunstable, LU6 3BJ
Operated by Voyage 1 Limited
6 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Great leadership, settled staff team and strong safety, but unclear staff retention and basic activities hold it back."
Safety & Risk
8/10
✓
The provider had systems in place to protect people from abuse and avoidable harm. Staff managed medicines safely... Staff knew that all incidents and accidents had to be recorded... for analysis.
Staff Culture
8/10
✓
Staff enjoyed working at the home and praised the registered manager and their colleagues. One member of staff said, 'I'm settled here. We've got a great staff team.'
Staffing Levels
6/10
✓
Relatives and staff were satisfied that there were enough staff to support people with their personal care and to do what they wanted to do.
Training & Dev
7/10
✓
The staff team was working towards the National Autistic Society accreditation. This involved staff undertaking face-to-face autism training as well as a 12-week external course on autism awareness.
Management
8/10
✓
A relative told us, '[The registered manager] is extremely approachable... She's understanding and always tries to accommodate our/our [family member's] needs. She's also very caring towards us, our [family member] and her staff'
Programmes
6/10
✓
Staff supported people to do a range of activities. These included attending college and work placements. One person... did a lot of the gardening.
Points to consider
Staffing is adequate with enough people on shift, but no details on staff staying long-term or using few agency workers.
Relatives and staff were satisfied that there were enough staff to support people with their personal care and to do what they wanted to do.
Some community outings, college and gardening happen, but no dedicated activities person or special programmes to mix up the daily routine.
Staff supported people to do a range of activities. These included attending college and work placements. One person told us, 'It's good here, not boring.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews