Last updated: 9 February 2026
"Staff feel valued in a supportive culture with visible leadership, but limited activities and recent team changes need improvement."
Individual risk assessments were carried out... Accidents and incidents were recognised, reported, investigated and reviewed to learn from trends.
Staff were positive about the culture and leadership at the service, and felt the whole team was very supportive. They were motivated and felt valued.
People were supported by enough staff to meet their needs... There was a core staff team who knew people well and provided consistency and experience.
Per 2021 comprehensive inspection: Staff had completed training in a range of subjects including mental health... We have supervision sessions with our manager.
The management team at the service were visible, well known and respected. They led by example and worked with staff in supporting people.
Per 2021 comprehensive inspection: Staff supported people in the home to take part in activities and groups. For example, a walking group took place regularly.
No activities coordinator or varied creative programmes, so the role is mostly routine personal care and basic support.
Per 2021 comprehensive inspection: Staff supported people in the home to take part in activities and groups. For example, a walking group took place regularly.
Staffing is adequate with enough people and a core team, but recent team changes mean it is not super stable.
There had been changes in the staff team... Recruitment information was managed by the provider away from the service... staff files needed to be reviewed and filed electronically. This was in progress.
Recruitment checks are safe but files are still being sorted and moved online, so not fully streamlined yet.
Recruitment information was managed by the provider away from the service... The management team had identified that staff files needed to be reviewed and filed electronically. This was in progress.
AI Generated
Last inspected: September 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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