Working at 58 Crantock Drive
Almondsbury, Bristol, BS32 4HG
Operated by Milestones Trust
8 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by knowledgeable managers in a positive family-like culture, although vacancies mean some shifts are covered by agency staff."
Safety & Risk
8/10
✓
2022 IPC inspection: 'We were assured that people were protected by the prevention and control of infection... Staff had received recent training in infection prevention and control measures and used PPE effectively'
Staff Culture
8/10
✓
Per 2020 comprehensive inspection: 'There was a relaxed atmosphere, and staff were positive... "I love working here. It's more than just a job. It's like my family."'
Staffing Levels
5/10
!
Per 2020 comprehensive inspection: 'People were supported by enough staff and vacancies were being recruited to. Any gaps in shifts were covered by regular bank staff or agency workers'
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: 'A training matrix showed staff had completed training... Staff spoke positively about the training... "There's loads of training. We get training in anything we need"'
Management
7/10
✓
Per 2020 comprehensive inspection: 'A clear leadership structure was in place, and the service was well led by knowledgeable and respected managers. Staff felt supported by the management team'
Programmes
6/10
✓
Per 2020 comprehensive inspection: 'People were able to access a wide range of opportunities and activities... trips, parties, theatre trips... colouring, sensory activities and using the interactive touch screen'
Points to consider
Staffing is adequate but there are vacancies and some shifts covered by bank or agency staff.
Although there were some staff vacancies... Agency staff were used to cover shifts at times, and a team of regular bank staff also ensured staffing levels were safe. (2020)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews