Working at 579 Maidstone Road
579 Maidstone Road, Gillingham, ME8 0LQ
Operated by Voyage 1 Limited
6 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive management, good training, and strong safety, but limited activities and outings due to lack of drivers."
Safety & Risk
8/10
✓
Per 2021: Assured on effective PPE use, staff testing, infection prevention; Per 2018: 'Medicines administration records (MARs)... no gaps or omissions'; robust risk assessments and incident audits.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff felt well supported; 'The manager is very welcoming, they help and answers questions'; positive staff and relative feedback on openness.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'There were enough staff to support people. Staff rotas showed the registered manager took account of the level of care and support people required each day'.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Mandatory training including autism, epilepsy; inductions with Care Certificate; 'supported and encouraged to complete work based qualifications'; regular supervision.
Management
7/10
✓
Per 2018 comprehensive inspection: Registered manager had an 'open door' policy; staff said 'The registered manager is a good manager and supportive'.
Programmes
4/10
!
Per 2018 comprehensive inspection: Basic activities like colouring, shopping, college, weekly timetable; but 'people had not always been able to fulfil their desired activity' due to lack of drivers.
Points to consider
The job is mostly routine personal care because there is no activities coordinator and staff lack enough drivers for outings.
Per 2018: Staff said 'There is room for improvement, we don't have enough drivers and people could go out more' and 'People could go out more but there is no driver'; observed desired activities not fulfilled.
Staffing is adequate to keep people safe but nothing special with no info on low agency use or strong team retention.
Per 2018: 'There were enough staff to support people'; no mention of agency use, vacancies, retention or proactive recruitment.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews