Working at 54 Leylands Road
54 Leylands Road, Burgess Hill, RH15 8AL
Operated by BHT Sussex
6 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Supportive management and positive culture make staff feel valued, but lack of structured activities programmes and adequate staffing hold it back."
Safety & Risk
8/10
✓
Staff received safeguarding training and demonstrated an understanding of identifying abuse and described what steps they would take should they suspect people were at risk of harm.
Staff Culture
8/10
✓
One staff member told us, 'The best thing about working here is it's quite relaxed, I feel the clients are comfortable living here, this makes me feel like we are doing the right thing.'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs; feedback from people and our observations confirmed this.
Training & Dev
7/10
✓
Staff received training relevant to the people they supported, for example, training in epilepsy, substance misuse and mental health support.
Management
8/10
✓
One staff member told us, '[Registered manager] is lovely, relaxed and easy to talk to, I have had no problems, I could go to them with problems.'
Programmes
3/10
✕
The service had an equality and diversity calendar. Themed events such as Chinese new year and halloween would be discussed at the house meetings and held throughout the year.
Points to consider
No activities coordinator or structured programme, so the role is mostly helping residents with their own independent routines like cooking and outings.
People told us they would spend their days as they pleased. People liked to help around the house, laying tables, vacuuming and assisting with the gardening.
Staffing is adequate but nothing special, with no details on low agency use or strong team retention.
There were enough staff to meet people's needs; feedback from people and our observations confirmed this.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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