Last updated: 9 February 2026
"Supportive management, valued staff and good training foster a positive culture, but unstructured activities and routine care are drawbacks."
2020 IPC inspection: Assured on safe IPC including visitor screening, PPE, testing, cleaning; 2018 good safeguarding, risks, medicines (minor fridge temp checks addressed).
Per 2018 comprehensive inspection: Staff felt valued and confident raising issues, relatives described positive atmosphere where staff seem happy.
Per 2018 comprehensive inspection: Sufficient staff with right skills, relative said 'There's always plenty of staff around', processes to cover absences.
Per 2018 comprehensive inspection: Staff received appropriate specialist training, mixture of classroom/e-learning, regular supervision and updated training plans.
Per 2018 comprehensive inspection: Registered manager approachable, staff felt valued and listened to, relatives praised manager as professional and supportive.
Per 2018 comprehensive inspection: People received opportunities to pursue interests and hobbies, and social activities were offered.
No activities coordinator or structured programme, so the job is mostly routine care with basic outings and hobbies.
Per 2018 comprehensive inspection: People received opportunities to pursue their interests and hobbies, and social activities were offered.
Staffing levels are adequate to meet needs, but no details on stable team, low agency use or extra staff for unhurried care.
Per 2018 comprehensive inspection: People were supported by sufficient numbers of staff who had the right mix of experience and skills... adequately staffed for the needs of the service.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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