Working at 514 Arnold Road
Bestwood, Nottingham, NG5 5HN
Operated by Voyage 1 Limited
10 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Approachable management, well-trained and happy staff create a positive atmosphere, but incomplete records for one-to-one support and no activities coordinator hold it back."
Safety & Risk
7/10
✓
People were protected from the risk of abuse. The risks to people's health and safety were appropriately assessed, acted on and reviewed. People's medicines were managed safely.
Staff Culture
8/10
✓
Staff enjoyed their role and felt their views mattered. There was a calm, homely atmosphere at the home; it was evident that management, staff and people all enjoyed each other's company.
Staffing Levels
6/10
✓
There were enough staff to keep people safe and to respond to their needs. Records were not always fully completed to evidence that people had received these hours as required.
Training & Dev
8/10
✓
Staff were well trained and completed all training deemed mandatory by the provider for their role. Staff were encouraged to develop their role through gaining externally recognised qualifications such as diplomas in adult social care.
Management
8/10
✓
People, relatives and staff praised the approach of the management team. They found them to be approachable, supportive and interested in their views.
Programmes
6/10
✓
People led active lives, with numerous, meaningful activities provided for them... People had been on holiday to Amsterdam and Disneyland as well as numerous holidays in the UK... supported with accessing day centres... visited local amenities such as pubs and cafes.
Points to consider
Records for one-to-one support hours were sometimes incomplete, so shift coverage might not always be fully tracked.
We noted these records were not always fully completed to evidence that people had received these hours as required. The registered manager immediately implemented a new recording system to address this.
No activities coordinator or specialist programmes mentioned, just trips, holidays and day centre visits, so role lacks extra creative variety.
People led active lives, with numerous, meaningful activities provided for them, in accordance with their own personal preferences. People had been on holiday to Amsterdam and Disneyland as well as numerous holidays in the UK.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews