Working at 50 Broadfields

Risks had been identified, assessed and were managed... Accidents and incidents were recorded and reviewed by management, so trends could be identified.

Comments from staff included, 'I love my job, I love supporting and helping people. I get satisfaction from seeing people happy' and, 'I enjoy my job, it is rewarding.' Staff spoke about relying on each other and feeling supported.

The service did not use agency staff as there was a core group of permanent staff. People were supported by sufficient numbers of staff.

People, staff and professionals told us the service was well-led. Managers were visible, approachable and professional.

People had been supported to go on holidays to do things they had always wanted to do. One person had started a voluntary job and was looking at potential opportunities for paid work.