Working at 5 Fengates Road
5 Fengates Road, Redhill, RH1 6AH
Operated by Achieve Together Limited
5 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Supportive management and positive team culture, but agency staff fill rota gaps and activities lack coordination."
Safety & Risk
7/10
✓
Staff learned from incidents... following an error with someone's medicines new guidelines were put in place to mitigate the risk... registered manager analysed all incidents.
Staff Culture
7/10
✓
Staff described good team working and management support. They spoke positively about the service and said they enjoyed their work. 'I like the teamwork, it makes things easier.'
Staffing Levels
5/10
!
There were enough staff deployed to support people safely... Agency staff were used to fill gaps in the rotas or the registered manager stepped in to help with shifts.
Training & Dev
6/10
✓
Training records showed that staff received the training they needed for their job roles... including specific training for supporting people... with conditions such as epilepsy and autism. Regular supervisions.
Management
7/10
✓
Staff told us they received a good level of support from the registered manager. One member of staff told us, '[Registered Manager] is supportive, he listens, and you can go to him.'
Programmes
5/10
!
Records showed people were supported to engage in a diverse range of activities including meals out, trips to the coast, and accessing day services.
Points to consider
They have enough staff usually but use agency workers to fill rota gaps and the manager covers shifts sometimes.
The registered manager told us that recruitment was an issue... Agency staff were used to fill gaps in the rotas or the registered manager stepped in to help with shifts.
Only standard training like induction and supervisions with some specialist topics, no funded qualifications or career development.
New staff received an induction... completing the Care Certificate... Regular supervisions gave staff the opportunity to discuss training and practice.
No activities coordinator or special programmes, so the job involves routine care plus basic outings and trips.
People were supported to engage in a diverse range of activities including meals out, trips to the coast, and accessing day services.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews