Last updated: 9 February 2026
"Strong safety practices and consistent familiar staffing, but activities are limited by missing equipment for hobbies."
Safeguarding processes followed when needed, risks managed safely with positive risk-taking for independence such as karate and glass cutting, incidents recorded with lessons learned.
Staff we spoke to enjoyed working at the service and found their roles rewarding, despite some recent team challenges that did not impact care.
No agency staff were used, people received support from consistent and familiar staff, and staffing levels had improved under the new provider.
Staff undertook a range of mandatory and refresher training including specialist training such as sign language, with supervision sessions and appraisals provided.
Staff member told us, 'Management are really good. They are easy to approach, there's an open door policy. I feel I am being listened to and heard.'
People did not always have the opportunity to fully pursue their interests due to the right equipment not always being available, for example a shed for craft activity with kiln.
People can't always do their favourite hobbies because things like a shed for kiln crafts aren't ready yet, so activities are basic.
People did not always have the opportunity to fully pursue their interests due to the right equipment not always being available. For example, 1 person needed a shed outside for their favourite craft activity which involved use of a kiln.
AI Generated
Last inspected: October 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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