Last updated: 10 February 2026
"Staff and relatives praise the approachable manager and training, but no evidence of stable staffing or dedicated activities coordinator holds it back."
Staff received training on how to identify, report and escalate suspected abuse. Medicines were managed safely and incidents were fully investigated.
A staff member told us... 'I do feel I'm listened to.' Staff confirmed supervisions allowed them to increase knowledge and improve support.
People received support from adequate numbers of suitably vetted staff to keep them safe. People and their relatives told us there were always sufficient staff available to them.
Person specific training included, learning disabilities, autism awareness, communication, mental health, positive behavioural support and STOMP training. Staff spoke positively about the training they received.
People, their relatives and staff spoke highly of the registered manager, noting that he was approachable, respectful, proactive and kind.
People had weekly activities plans which were specifically tailored to people's preferences. Observed people going out for lunch, playing board games and using sensory items.
Staff numbers are enough to meet needs safely, but no details on low staff turnover or agency use to show a really stable team.
People received support from adequate numbers of suitably vetted staff... there were always sufficient staff available to them.
Weekly activity plans include outings and games for variety, but no dedicated activities coordinator or specialist programmes mentioned.
People had weekly activities plans which were specifically tailored to people's preferences.
Specialist training like autism awareness is in place, but no funded qualifications or clear career development paths described.
Staff were encouraged to reflect on their working practices through regular one-to-one supervisions... Staff spoke positively about the training.
AI Generated
Last inspected: February 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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