Last updated: 9 February 2026
"Approachable leadership and a positive culture ensure safety and support, but no activities coordinator and basic programmes limit engagement."
People were kept safe... staff knew them well and understood how to protect them from abuse... effective system to report, record and review accidents and incidents... learning was shared with staff.
There was a positive and open culture... Staff felt supported in their roles and listened to... '[Registered manager] is a very good manager, very approachable and I am listened to.'
The service had enough staff, including for one-to-one support... Relatives... 'There's plenty of staff, they will sit and talk... time to engage with [person], it's not just a case of supervising.'
Per 2018 comprehensive inspection: Staff had received training... for epilepsy... training on autism... New staff had completed the care certificate. 'The training on autism was really interesting.'
The registered manager had the skills... People knew the registered manager... 'It is very well led, we can talk to [registered manager] at any time.' Staff said, 'We are in good hands with [registered manager].'
Per 2018 comprehensive inspection: Activities included, swimming, attending the local football team matches and visiting local shops and parks.
No activities coordinator or structured programme, so the role involves mostly routine care with basic outings like swimming and shops.
Per 2018 comprehensive inspection: Activities included, swimming, attending the local football team matches and visiting local shops and parks.
AI Generated
Last inspected: January 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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