Working at 46 Bath Road
Longwell Green, Bristol, BS30 9DG
Operated by Milestones Trust
6 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Supportive management and a hands-on team with strong safety create a positive workplace, although staff vacancies mean heavy agency use limits outings."
Safety & Risk
7/10
✓
People were protected from the risk of abuse because there were clear procedures in place... Staff described to us how they had raised a recent safeguarding concern due to an unexplained serious injury.
Staff Culture
6/10
✓
Staff said the registered and the deputy manager worked alongside them providing care and support to people and were 'hands on'. Staff told us, as a team they all got along.
Staffing Levels
4/10
!
due to staff vacancies there was a lot of bank and agency staff working in the home. This meant people could not always go out if staff were not familiar to the service and knew the people well.
Training & Dev
6/10
✓
the registered manager told us all training was up to date or dates had been arranged.
Management
7/10
✓
Staff told us they enjoyed coming to work and the management were supportive and approachable. The staff and the registered manager worked together as a team.
Programmes
6/10
✓
People were involved in a variety of planned activities in the home and the local community. These were organised taking into consideration people's interests and hobbies. Good links had been built with the local church... Photographs were displayed of the animal therapy session that happened weekly in the home.
Points to consider
Staff vacancies mean lots of agency workers cover shifts, which stretches the team and cuts down on outings.
due to staff vacancies there was a lot of bank and agency staff working in the home. This meant people could not always go out if staff were not familiar to the service and knew the people well.
Only standard training with no specialist courses or funded qualifications mentioned.
the registered manager told us all training was up to date or dates had been arranged.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews