Last updated: 10 February 2026
"Staff feel well supported by management and culture with strong safety systems, but no activities programme and only basic training hold it back."
Appropriate systems were in place to safeguard people from harm. Safe systems were in place for the management of medicines. Robust systems were in place with regard to infection control.
Staff felt well supported. One staff member said, 'Management are very supportive. They are very helpful if you need anything.'
Staff rotas demonstrated sufficient numbers of staff to meet people's needs. Staff told us staffing levels were good.
All mandatory training was complete and up to date. Staff told us there was plenty training offered to them.
Staff felt well supported with regular meetings and communication from management.
People were encouraged to pursue their interests and pastimes. People's interests and preferred activities were documented and they were supported to participate.
No activities programme or coordinator, so the role is mostly routine personal care.
People were encouraged to pursue their interests and pastimes.
Only standard mandatory training, no specialist courses or funded qualifications.
All mandatory training was complete and up to date.
Staffing is adequate but nothing special, with sufficient cover for leave and sickness but no details on team stability.
Staff rotas demonstrated sufficient numbers of staff... sufficient cover for sickness and annual leave.
AI Generated
Last inspected: May 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp