Working at 42 Beeston Drive

We found improvements were needed in the detail of some people’s plans to ensure staff had enough information on how to provide safe care. The management team also needed to ensure that any restrictive practices were recorded and DoLS updated accordingly.

Inconsistency of managers at Beeston Drive meant staff received inconsistent leadership, which had an effect on staff morale. Staff spoke positively about the new appointments, however, also told us they were frustrated at the lack of consistency

We observed people were supported to have choice and control. There were enough staff to meet people’s needs and ensure people were supported safely.

Relatives spoke positively about activities and engagement people were involved with, highlighting accessing the community and supporting people to be as independent as possible. Comments included, “[Person] gets taken out for meals, walks and shopping. They do things.”