Last updated: 10 February 2026
"Dedicated manager and strong safety with staff feeling well supported, but ongoing recruitment as the service grows and no specialist activity programmes hold it back."
People felt safe. Staff understood safeguarding, signs of abuse and how to report any concerns. Risks to people's safety and well-being were identified and assessed. People received their prescribed medicines safely.
There was a positive and person-centred culture, promoted by the registered manager. Staff felt well supported by the registered manager.
There were enough staff available to support people. Recruitment for staff was ongoing, as the service continued to grow.
Staff were supported with ongoing training and supervision. Staff had received specialist training in areas such as enteral feeding, epilepsy and vagus nerve stimulation.
People and their relatives spoke highly of the registered manager and her dedication to the people and service. Staff told us they were well supported.
People were encouraged to take part in activities [...] We go to theatres, shopping, we try to do interesting trips. At home we do art, cooking, playdough.
Enough staff to meet needs right now, but recruitment is ongoing as more people move in, so the team is still building up.
Recruitment for staff was ongoing, as the service continued to grow.
Varied outings and home activities like art and cooking keep things interesting, but no specialist programmes or dedicated coordinator role for staff.
We go to theatres, shopping, we try to do interesting trips. At home we do art, cooking, playdough.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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