Working at 4 Trinity Court

Not all staff training is up to date, none out of 12 staff fully complete because sessions are oversubscribed.

We found out of 12 staff none were completely up to date with training in all areas. ... The provider was not delivering sufficient numbers of training sessions to facilitate learning for staff in a timely way.

Vacancies covered by bank staff mean shifts are not always filled by the regular team.

There were vacancies within the staff team. These were covered by bank staff.

Some gaps in staff recruitment checks for bank staff moving to permanent roles.

We found records were not always consistent with safe employment processes... one staff member had gaps in their employment history which had not been explored, another did not have any professional references only personal references.