Working at 4 Old Barn Close
Gawcott, Buckingham, MK18 4JH
Operated by Hightown Housing Association Limited
4 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Accessible supportive managers and an open positive culture, but training delays and occasional staffing shortages limit community activities."
Safety & Risk
7/10
✓
People's safety and well-being had been considered by the service and steps had been taken to minimise the risk of harm. Care plans and risk assessments had been completed to minimise the risks associated with the delivery of care. Records were up to date and trained staff administered medicines to people.
Staff Culture
7/10
✓
Staff told us there was an open culture within the service and senior staff were accessible and helpful. Comments included 'The team here are vibrant, really open, everyone wants to succeed and do well'
Staffing Levels
5/10
!
We observed there were sufficient numbers of staff to support people. However, two people's relatives told us occasionally there were insufficient numbers of staff to enable people to leave the service and enjoy activities in the community. The service would continue to use bank staff until the final vacancy was filled.
Training & Dev
4/10
!
Staff training was not always provided in line with the demand, meaning staff had to wait to refresh or attend training. We found not all staff had renewed their medicines training, this was due to the lack of available training places.
Management
7/10
✓
Staff told us the managers were accessible, open and honest. They felt supported by the management and spoke positively about their management skills.
Programmes
4/10
!
Other consideration had been given to people's enjoyment of activities, and where possible these were facilitated. For example, shopping, going to the seaside, and sensory stimulation.
Points to consider
Staff sometimes wait for training updates because there are not enough course places available.
Staff training was not always provided in line with the demand, meaning staff had to wait to refresh or attend training.
Vacancies mean they use bank staff sometimes, and there is not always enough for community trips.
two people's relatives told us occasionally there were insufficient numbers of staff to enable people to leave the service and enjoy activities in the community. The service would continue to use bank staff until the final vacancy was filled.
No structured activities programme or coordinator, just basic outings and sensory activities.
shopping, going to the seaside, and sensory stimulation.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews