Last updated: 10 February 2026
"Staff receive excellent training and feel valued in a supportive culture, but activities lack structure with no dedicated coordinator and staffing is just adequate."
People were supported by staff who understood how to keep them safe. Appropriate safeguarding procedures were in place and staff were trained in how to protect people from abuse. Medicines were managed effectively.
Staff told us they felt valued and supported. One staff member said, 'We are a supportive team with good lines of communication. We have a very supportive line manager.' Another said, 'They run a very good organisation. It is a very good place to work.'
People told us there were sufficient numbers of competent staff at the service to support them, and they could request assistance from staff when they needed it. The registered manager said, 'staffing levels are continually reviewed by a manager.'
Staff received regular training and updates in areas relevant to the needs of the people they supported. Staff and the registered manager were upskilled where possible and additional training in autism was offered at certificate, diploma and degree level.
The home was well-led by a management team who were passionate about promoting a good understanding of autism to achieve the best possible outcomes for people. Audits and checks were in place that identified errors, and actioned improvements.
People were supported to take part in activities they enjoyed... staff had looked for creative solutions... For example, one person said, 'Staff have supported me to order things online during COVID. I like having parcels coming here to the house.'
No activities coordinator or structured programme mentioned, so the role is mostly routine personal care with basic support for choices like meals and online shopping.
People were supported to take part in activities they enjoyed and were protected from the risk of social isolation. Where the pandemic had impacted upon people's usual activities, staff had looked for creative solutions... order things online during COVID.
Staffing is adequate and reviewed regularly with enough staff for the small home, but nothing exceptional like long team tenure stats or no agency use.
People told us there were sufficient numbers of competent staff at the service... staffing levels are continually reviewed by a manager. They have been reviewed throughout COVID.
AI Generated
Last inspected: August 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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