Last updated: 9 February 2026
"A warm culture with motivated staff, supportive management and strong training, although staff retention is unclear and activities lack specialist skills."
Medicines were stored and managed safely... Individual risks to people had been assessed... continuously assessed. Incidents were dealt with appropriately.
Staff felt motivated and passionate... described the house as warm, happy... Staff members told us they loved working at the home and would happily come in on days off.
Enough suitably qualified and trained staff were on duty to meet people's needs and keep them safe.
The service recognised the importance of continuously developing staff's skills... Staff were supported to gain new skills and share best practice. Staff received regular one to one supervision.
Family members and staff all described the management team as supportive and approachable. The registered manager planned and promoted person-centred, good quality care.
Staff... created a detailed activities planner every week; all activities planned were chosen by people. People were supported to access a range of personalised activities.
Staffing is adequate with enough qualified staff, but no info on staff staying long-term or using agency workers.
Enough suitably qualified and trained staff were on duty to meet people's needs and keep them safe.
Activities are planned weekly with people choosing them, but no dedicated coordinator or staff trained in specialist activities.
Staff... created a detailed activities planner every week... one family member told us they felt the service needed staff with specific knowledge and skills in activities.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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