Last updated: 10 February 2026
"Staff feel well supported with positive teamwork and strong safety, but no activities programme and relatives wanting more staff hold it back."
People were receiving their medicines safely. Staff understood their responsibilities with regard to safeguarding people. Risks had been identified and there were clear plans in place to guide staff in how to support people safely.
Staff described feeling well supported and described positive team work. One staff member said, 'We are all trying our very best to meet the needs of the young men who live here.'
A relative told us that there were enough staff on duty. They said, 'We would like there to be more staff because it's better when there are two staff on, but there are enough staff and they have got to know our relation very well.'
Records confirmed that staff had received training that was relevant to the needs of the people they were supporting including, autism and Asperger syndrome, epilepsy and equality and diversity training. Staff told us that they had regular supervision meetings.
Staff described the registered manager as, 'Open and approachable.' A relative told us, 'I think things have improved 100% since the manager came.'
Staff supported people to access the local community and try new foods using pictorial tools, but no structured activities programme or coordinator mentioned.
No activities programme or coordinator, so the role is mostly routine personal care and basic community support.
Staff described how they supported people to access the local community and try new foods, but no mention of dedicated activities coordinator, pet therapy, or structured programmes.
Staffing is adequate and safe but a relative said they would like more staff for better support.
A relative told us, 'We would like there to be more staff because it's better when there are two staff on, but there are enough staff.'
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp