Working at 39a Castle Road
39a Castle Road, Kendal, LA9 7AU
Operated by Elysium Healthcare (Ann House) Limited
1 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Staff feel well supported by management and share a positive person-centred culture, although staffing relies on agency workers and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Staff were trained and confident to identify and report abuse... robust systems for ensuring all staff understood the importance of reporting any concerns... Staff used positive, dynamic risk assessments.
Staff Culture
8/10
✓
The management team had developed a very positive and person-centred culture... Staff showed a very good understanding of the principles of person-centred care. They had developed close and caring relationships with the person.
Staffing Levels
6/10
✓
There were enough staff to meet the needs of the person... core staff team who knew the person well. The staff team were supported by agency staff. The provider was recruiting additional staff.
Training & Dev
7/10
✓
The staff were very well trained and skilled to support the person. They were passionate about providing high-quality care and were trained to do so... All staff completed a range of training, relevant to supporting the person.
Management
8/10
✓
Staff said they felt well supported to provide high-quality care. The management team asked staff for their views and suggestions on how the service could be further developed to promote positive outcomes for the person.
Programmes
6/10
✓
Staff were creative in developing activities which enhanced the person's quality of life. This included supporting the person to be part of their community and having meaningful contact with people who were important to them.
Points to consider
Staffing is adequate with a core team but they use agency workers sometimes and are still recruiting more staff.
The staff team were supported by agency staff. The provider was recruiting additional staff at the time of our inspection.
No dedicated activities coordinator or named specialist programmes, so the role relies on general staff creativity for community involvement and interests.
Staff were creative in developing activities which enhanced the person's quality of life. This included supporting the person to be part of their community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews