Working at 39 School Lane
39 School Lane, Coventry, CV7 9GE
Operated by Dignus Healthcare Limited
8 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive managers and positive culture, although recent staff vacancies and no activities coordinator hold it back."
Safety & Risk
7/10
✓
Improvements to prior breaches; staff understood safeguarding and reported incidents; medicines safely managed by trained competent staff with learning shared from anxiety events.
Staff Culture
7/10
✓
There was a positive and open culture; staff said '[Staff members] are amazing... you know you can talk to them about anything' and felt supported during personal difficulties.
Staffing Levels
6/10
✓
The provider ensured there were sufficient numbers of suitable staff; people did not have to wait; recent staff vacancies being progressed with new staff due to commence.
Training & Dev
6/10
✓
Per 2021 comprehensive inspection: Staff training was up to date with specific training including mental health, Autism awareness and positive behavioural support training; new staff induction and competency assessments.
Management
7/10
✓
Staff told us 'The managers are focused on [people] and what they need long term'; 'I can't fault the support we get from [registered manager and senior staff member's name]'.
Programmes
6/10
✓
Per 2021 comprehensive inspection: People supported with volunteering in community, music groups, learning public transport, garden development and pet rabbits.
Points to consider
Staffing is sufficient without waits for people but recent empty positions mean they are still hiring new staff.
leadership at the home were being supported by the provider to progress recent staff vacancies and new staff were due to commence employment.
Training includes specialist topics like mental health and autism but no funded qualifications or career development mentioned.
Per 2021 comprehensive inspection: All staff had also received training which was specific to the needs of people they cared for. This included mental health, Autism awareness and positive behavioural support training.
Some activities like volunteering, music, gardening and pets but no dedicated coordinator or innovative programmes.
Per 2021 comprehensive inspection: Some people were volunteering in the community... engage with a music group... development of the garden and the keeping of pet rabbits.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews