Working at 38 Torrin Drive
38 Torrin Drive, Shrewsbury, SY3 6AW
Operated by Condover College Limited
5 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Supportive managers and a family-like culture where staff feel valued, although staffing is just sufficient and activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
People were safeguarded from the risk of abuse as staff were confident to recognise and report... Risks to people were assessed and safely managed... Overall people's medicines were stored and administered safely.
Staff Culture
8/10
✓
Staff we spoke with told us about the home being, 'A good place to work'. They told us they felt supported... 'We are all like a big family. We support each other to make things happen.'
Staffing Levels
6/10
✓
There were sufficient numbers of staff to meet the needs of people who used the service. Staff told us that staffing levels were sufficient... A relative felt that the low turnover of staff meant that people received consistency.
Training & Dev
7/10
✓
Staff told us they received the support and training they required to fulfil their roles effectively. 'The training is excellent and we are all kept up to date.' Staff trained in signing and TAC PAC.
Management
8/10
✓
Managers lead from the front. They are very supportive personally and professionally. Staff felt valued and the provider had incentives in place to promote staff well-being and inclusion.
Programmes
6/10
✓
People were provided with opportunities for social activities... attend work experience... local farm and have their own vegetable patch... 'People get lots of opportunities.' Community trips and cultural events.
Points to consider
Staff numbers are enough to cover needs safely with low turnover, but nothing extra to allow unhurried personalised care.
There were sufficient numbers of staff to meet the needs of people who used the service. Staff told us that staffing levels were sufficient.
Varied outings and farm work keep things interesting, but no dedicated activities coordinator or specialist programmes.
People had opportunities to attend work experience. The registered manager told us, 'They attend a local farm and have their own vegetable patch'... 'lots of opportunities for people.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews