Working at 37 Coleraine Road
37 Coleraine Road, London, N8 0QJ
Operated by Unified Care Limited
4 bedsResidential homesHomecare agenciesSupported living
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Approachable management fosters a supportive culture and good training, although staffing lacks stable teams and activities remain basic."
Safety & Risk
7/10
✓
Staff kept detailed records of people's accidents and incidents, and the registered manager analysed the records to learn lessons from them to reduce similar future incidents.
Staff Culture
7/10
✓
Staff told us they felt supported by the registered manager and the director.
Staffing Levels
6/10
✓
Staff told us there were sufficient staff numbers to provide safe care and people on one to one staff ratios were supported appropriately.
Training & Dev
7/10
✓
Training records showed staff had received relevant to their role and specialist training such as Autism, breakaway techniques and communication.
Management
7/10
✓
People, their relatives and staff told us the management was approachable and the registered manager had made improvements.
Programmes
6/10
✓
Since the last inspection the provider had employed an activities coordinator who worked with people and staff to develop activity plans.
Points to consider
Staffing is adequate with enough staff on shifts, but nothing special like long-serving teams or no agency use mentioned.
Staff told us there were sufficient staff numbers to provide safe care and people on one to one staff ratios were supported appropriately.
Activities programme has a coordinator and variety like yoga, dance and outings, but no named specialist programmes or staff trained in therapeutic approaches.
Since the last inspection the provider had employed an activities coordinator who worked with people and staff to develop activity plans and participated and facilitated activities sessions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews