Working at 362 Park Road
362 Park Road, Loughborough, LE11 2HN
Operated by Freedom Care Limited
1 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.8/10
Key Finding
"Clear leadership and supportive culture with good training and staffing, although activities lack a dedicated coordinator and broader programmes."
Safety & Risk
8/10
✓
The provider had effective safeguarding systems in place... Risk assessments were regularly reviewed... Medicines were stored, administered and managed safely... Lessons were learned when things went wrong.
Staff Culture
8/10
✓
A staff member told us, 'Management are really good. [Registered manager] will always ask about our physical and emotional well-being... Managers take time to listen and always respond.'
Staffing Levels
8/10
✓
The person told us there were always enough staff around to help them. Staff and records confirmed the person was supported by a small team of staff who they knew well.
Training & Dev
8/10
✓
Staff said they received good training, including training specific to the person's needs... Staff were supported to complete development training and national qualifications in social care.
Management
8/10
✓
The registered manager provided clear and consistent leadership and support for staff to be able to do their job effectively. A staff member told us, '[Registered manager] is very involved in the service and really supportive.'
Programmes
6/10
✓
The person took part in social activities, daily living and was supported to pursue their hobbies and interests. Staff had forged links with the local community... using the local shops.
Points to consider
No dedicated activities coordinator or named specialist programmes, so the role centres on one person's hobbies, community outings, and daily skills rather than broader creative variety.
The person took part in social activities, daily living and was supported to pursue their hobbies and interests. Staff had forged links with the local community to help support the person to be more independent, for example, using the local shops.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews