Working at 36 West Street
Wombwell, Barnsley, S73 8LA
Operated by Voyage 1 Limited
6 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Supportive managers, excellent training and a family-like culture stand out, although unclear staff retention and basic activities without a coordinator hold it back."
Safety & Risk
8/10
✓
We checked two people's medication administration records (MAR.) These had been fully completed... Medicines were stored securely... CD administration had been signed for by two staff. Regular audits of people's MAR were undertaken.
Staff Culture
8/10
✓
Every staff member spoken with said they would be happy for a family member or friend to live at West Street. Comments included, 'If I needed support for my family it would be here...' Relatives said, 'It is just like a big family here at West Street, lovely.'
Staffing Levels
6/10
✓
People, relatives and staff all thought there were enough staff to help support people when they needed it. One relative told us, 'There are always staff about to help people.'
Training & Dev
8/10
✓
Staff told us, 'Training is excellent, I love the training we get here' and 'We always get loads of training.' The matrix showed training in specific subjects... for example, epilepsy support and supporting people with autism. Some support staff were completing the Care Certificate.
Management
8/10
✓
Relatives and staff at the home spoke positively about the registered manager and said they were very approachable. Comments included, 'The managers are brilliant, so supportive,' 'Anything you are unsure of, ask and you are helped and supported' and 'This is a really well run home.'
Programmes
6/10
✓
People said, 'I do nice things like shopping and holidays. I am going to Skegness this year I have also been to Cleethorpes,' and 'We have take away fish and chips and themed nights.' One person showed us their activity scrap book with trips, Christmas parties, picnics.
Points to consider
Staffing levels are enough for needs but no details on staff staying long-term or agency use.
People, relatives and staff all thought there were enough staff to help support people when they needed it.
Activities include outings, holidays and themed nights but no specialist programmes or coordinator.
A range of activities were available both inside and outside the home to provide people with leisure opportunities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews