Last updated: 9 February 2026
"Brilliant management and supportive culture with stable staffing and good training, but medication recording errors and no dedicated activities coordinator."
However, we identified three recent recording errors on the MAR. We reported these to the registered and operations manager who arranged for the errors to be investigated.
A staff member told us, 'I have supervision every month with [Registered Manager]. If anything is bothering me. [Registered Manager] is so lovely to approach and is a good listener.'
People were well cared for by a staff team who had worked with them for many years and knew their needs well.
Staff were trained in MAPA (Management of Actual or Potential Aggression) involves staff carrying out role-play scenarios to recreate real situations.
Staff told us, 'It's done really well from the training side. I think she's a brilliant manager and doing a good job. The standard here is very high.'
People were supported to engage in a range of activities both within the home and in the community... drama and music classes.
Days include varied activities like day centre visits, music and drama classes, but no dedicated coordinator or specialist programmes to enrich the role.
People were supported to engage in a range of activities both within the home and in the community... drama and music classes.
Recent medication recording errors happened, but staff got extra training to fix it.
we identified three recent recording errors on the MAR... Medicines training was arranged for involved staff
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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